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FAQ
Questions fréquemment posées (FAQ) : si votre question n'apparaît pas dans cette liste, n'hésitez pas à contacter notre service clients.
passenger-ferries/customer-service/contact LINK TO CUSTOMER CARE
Customer Service
Contact our fantastic DFDS customer service team with any queries or concerns and they'll be happy to help.
Environmental Initiatives
We are committed to environmental sustainability, educating ourselves and our customers on its importance. Come explore our environmental initiatives and get involved!
Informations aux passagers
Preparing for your Trip
In this section you can find out everything you need to know to prepare for your DFDS ferry crossing.
Timetables
Find relevant information regarding departure and arrival times here.
Ferry Terminals
More information on all our ferry terminals, port facilities and car parking.
Passengers with Reduced Mobility
If you, or someone you are booking for, is a person with reduced mobility or disabilities, we will offer all our assistance to make your journey as comfortable as possible.
Pet Travel
You are welcome to travel with your pet onboard our ships whether you book as a foot traveller or with a vehicle.
Bus Transfers
More information on bus transfers to and from our terminals.
Les prix sont soumis à disponibilité. Des frais s’appliquent pour les réservations faites par téléphone. Les conditions générales de vente s’appliquent.