Que pouvons-nous faire pour vous ?
FAQ
Frequently asked questions (FAQs) - if your question doesn't feature in this list feel free to get in touch with our customer service team.
Contactez-nous
DFDS customer service will be happy to help you regarding any queries or concerns. Please get in touch!
Horaires
Find relevant information regarding departure and arrival times here.
Voyager avec votre animal de compagnie
You are welcome to travel with your pet onboard our ships whether you book as a foot traveller or with a vehicle.
Terminaux de ferry
More information on all our ferry terminals, port facilities and car parking.
Informations importantes et mises à jour
Check out our live updates and important information before your trip.
Organisez votre traversée
In this section you can find out everything you need to know to prepare for your DFDS ferry crossing.
Travelling with Kids
Enjoy our crossings with the entire family. Our ferries are equipped with all conveniences such as spacious family cabins, restaurant discounts for kids and much more.
Vehicle Types
Information about vehicle types you can travel with on DFDS ferries.
Passagers à Mobilité Réduite
If you, or someone you are booking for, is a person with reduced mobility or disabilities, we will offer all our assistance to make your journey as comfortable as possible.
Enregistrement et embarquement
Ensure a smooth journey when you sail with us. Find information on check-in times, required documents, security checks, and special considerations for families and passengers with reduced mobility.
Oresund Bridge Ticket Rules
Before ordering a ticket online, familiarise yourself with the Oresund Bridge ticket purchase rules.
Transferts en bus
En savoir plus sur les transferts en bus.
Mes réservations
Consultez et modifiez vos réservations 24 h/24, 7 j/7. Vous avez également la possibilité d'imprimer votre confirmation de réservation ici.
Advanced Passenger Information (API)
When travelling to and from the UK, it is now mandatory to provide Advance Passenger information. Read more about the requirements.
Conditions générales
Voir les conditions générales de DFDS
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