Que pouvons-nous faire pour vous ?
FAQs
Frequently asked questions (FAQs) - if your question doesn't feature in this list feel free to get in touch with our customer service team.
Contact Us
DFDS customer service will be happy to help you regarding any queries or concerns. Please get in touch!
Timetables
Find relevant information regarding departure and arrival times here.
Pet Travel
You are welcome to travel with your pet onboard our ships whether you book as a foot traveller or with a vehicle.
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Ferry Terminals
More information on all our ferry terminals, port facilities and car parking.
Live travel updates
Check out our live updates and important information before your trip.
Preparing for your Trip
In this section you can find out everything you need to know to prepare for your DFDS ferry crossing.
Travelling with Kids
Enjoy our crossings with the entire family. Our ferries are equipped with all conveniences such as spacious family cabins, restaurant discounts for kids and much more.
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Vehicle Types
Information about vehicle types you can travel with on DFDS ferries.
Passengers with Reduced Mobility
If you, or someone you are booking for, is a person with reduced mobility or disabilities, we will offer all our assistance to make your journey as comfortable as possible.
Check-in and boarding
Ensure a smooth journey when you sail with us. Find information on check-in times, required documents, security checks, and special considerations for families and passengers with reduced mobility.
Oresund Bridge Ticket Rules
Before ordering a ticket online, familiarise yourself with the Oresund Bridge ticket purchase rules.
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Bus Transfers
More information on bus transfers to and from our terminals.
My Bookings
View and amend your bookings 24/7. Here it is also possible to print your booking confirmation.
Advanced Passenger Information (API)
When travelling to and from the UK, it is now mandatory to provide Advance Passenger information. Read more about the requirements.
Terms and Conditions
See DFDS terms & conditions.
Prices are subject to availability. Telephone booking fees apply. Terms and conditions apply.