Onboard information
Find out everything you need to know about travelling with pets or children, plus onboard safety. Find out about shopping Duty Free, dining in our fantastic onboard restaurants & cafés, plus information about our other onboard facilities. At DFDS, we want to ensure a comfortable crossing with excellent facilities. Read on to find out more!
DFDS ferry mobile app
The DFDS app is your ideal travel companion.
- View live departures and arrival times
- Access your booking pass
- Keep up to date with the latest travel announcements
- Follow your journey with your personalised itinerary
- Find information about onboard facilities
- Find directions to your DFDS terminals
Simply log into the app using your booking number to access these great features.
What can we help you with?
FAQs
Looking for an answer to a specific question? Take a look at our FAQs as you might find the answer there.
Contact Us
DFDS customer service team will be happy to help you with any queries or concerns. Please don’t hesitate to get in touch.
Timetables
Find relevant information regarding departure and arrival times here.
Pet Travel
You are welcome to travel with your pet onboard our ships whether you book as a foot traveller or with a vehicle.
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Ferry Terminals
More information on all our ferry terminals.
Live Travel Updates
Find the very latest travel and sailing updates here.
Preparing For Your Trip
In this section you can find out everything you need to know to prepare for your DFDS ferry crossing.
Travelling with Kids
Enjoy our crossings with the entire family. Our ferries are equipped with all conveniences such as spacious family cabins, restaurant discounts for kids and much more.
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Vehicle Types
Information about vehicle types you can travel with on all DFDS ferries.
Passengers with Reduced Mobility
If you, or someone you are booking for, is a person with reduced mobility or disabilities, we will offer all our assistance to make your journey as comfortable as possible.
Check-in and boarding
Ensure a smooth journey when you sail with us. Find information on check-in times, required documents, security checks, and special considerations for families and passengers with reduced mobility.
Oresund Bridge Ticket Rules
Before ordering a ticket online, familiarise yourself with the Oresund Bridge ticket purchase rules
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Bus Transfers
More information on bus transfers.
My Bookings
View and amend your bookings 24/7. Here it is also possible to print your booking confirmation.
Advanced Passenger Information (API)
When travelling to and from the UK, it is now mandatory to provide Advance Passenger information. Read more about the requirements.
Terms and Conditions
Find copies of our terms & conditions here.
Proudly named the World’s Leading Ferry Operator
We are also proud to announce that we have been nominated as Europe’s Leading Ferry Operator 2026 and this amazing journey continues, first and foremost, thanks to you.
To our loyal passengers who put their trust in us, our valued partners and our hard-working colleagues: this nomination is also yours. You are the heart of DFDS and today, we’d like to say THANK YOU.
Let's continue to create beautiful memories and cross the finish line together.
Prices are subject to availability. Telephone booking fees apply. Terms and conditions apply.